We came across an interesting shampoo rant by UK blogger by Rob Fisher that touches on some of the same themes that we write about here. You can check out the entire article, but here are a few pithy quotes from Rob followed by The Beauty Brains comments:
Rob Writes:
I find shopping for toiletries an overwhelmingly draining experience. I can stare at an entire aisle of shampoo for hours, just looking your basic, ordinary, not-too-cheap, not-too-expensive, not-containing-any-weird-ingredients shampoo. It’s nearly impossible. There’s too much choice!
The Brains Comment:
What do you people in the real world think? Are there too many choices out there for shampoo and other personal care products?
Rob Writes:
Yet could it be that all this choice is a good thing? After all, whether you have blonde, coloured, curly, damaged, dry, fine, frizzy, greasy, lifeless, oily, permed, thin, tired, treated, unmanageable or wavy hair, you need to make sure you have the right shampoo for you. And you will be provided for, even if you have greasy roots but dry tips. Pity the poor soul who has normal hair, but even amongst this vast array of hair categories there is room for normal hair shampoo. (It seems to me that the marketeers have admitted defeat with normal shampoo.)
The Brains Comment:
He’s got an interesting point here, modern shampoos stay away from the term normal hair and instead chose names that communicate benefits, ala Sleek and Smooth.
Rob Writes:
You can get shampoo that clarifies, energises, fortifies, hydrates, nourishes (from root to tip), nurtures, protects, refreshes, repairs, revitalises, strengthens, tames and volumises your hair.
You can choose from shampoo that boosts vitality; builds inner strength; dramatically increases body and fullness; enhances softness; enriches the vital substance; frees the scalp and hair of impurities in a wave of freshness; frees your mind and spirit (proving that there’s more to shampoo than just hair); improves manageability (by up to 87% – although how it is possible to measure something like manageability so accurately is beyond me); increases moisture retention (by up to 49%); infuses moisture; locks in colour and shine; neutralises dulling minerals in water; promotes healthy hair and scalp, a radiant shine, or silkiness and lustre; protects hair from drying out; reduces breakage from brushing; reduces frizz or dandruff; removes itchiness and irritation; restores the scalp’s natural balance smooths all the way to the tip; tames annoying flyaways; targets areas of weakness; wakes you up; or works inside of the hair fibre. Few would argue that these options aren’t vital for the functioning of society.
The Brains Comment:
Wow, is this guy cynical or what? But, we do agree with some of his points. Consumers have no way of evaluating many of the benefits that shampoo marketers present to you. How would you know what an emollient is doing to your hair, or how can you tell when your hair is 5x stronger? The truth is, you can’t!
Now, that doesn’t mean the beauty companies are deliberately misleading you. It doesn`t mean they`re selling crappy products. It just means that’s the way this marketplace works: to stay in business, companies have to constantly reinvent their products and claims. The reputable companies can prove everything they say about their products, but that proof may be based on esoteric scientific tests that don`t directly relate to anything you could perceive when you use the product.
Is that bad? Not necessarily. If their advertising says something that gets you to buy the product and you like it, then both you and the company win. If on the other hand, you try the product and you don’t like it, if you feel they tricked you into buying something that doesn’t work, well then, you won’t buy the product again and the company loses.
So, as long as the beauty industry keeps selling quality products and as long as they promote those products with claims based on scientific testing, there’s nothing wrong with them trying to catch your attention with creative language.
Finally, Rob Writes:
Then there are plenty of magazines that will happily inform stupid, gullible people, through a series of annual awards, what the best shampoos are and why they need their hair protected from the dulling minerals in water, and these are in no way in collusion with the overpaid arts graduates who lied their way into marketing jobs at shampoo companies. So don`t whine over your dry, damaged hair; adopt the Aussie philosophy: There’s more to life than hair, but it’s a good place to start.
The Brains Comment:
Ouch. We don’t like the beauty product consuming public being described as stupid and gullible. But, having worked in the industry for many years, there’s something about the line overpaid arts graduates who lied their way into marketing jobs at shampoo companies that just makes us smile.
But seriously, buying beauty products is really no different than shopping for a car or making any other complicated purchase: you should begin to educate yourself before you start buying. And that`s why are here – to, as Aussie says, give you a good place to start.











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I think he’s right about too many choices. Me, I just want something that cleans, softens, and detangles, and does NOT smell like fruit, vanilla, or spices. If it must have a smell then it has to be floral. But I prefer unscented.
You make it sound like Aussie is a person. He means Australians!
And I agree, it’s really hard to find shampoo for normal hair! I dread buying hair products for exactly that reason. All I want is something SIMPLE.
Hey, I totally agree with Rob, and don’t even get me started on skincare. Those aisles in the big box/drugstores are overwhelming. Even relatively simple choices like soap are crazy. Too many choices in the modern world, but no, I’d rather not return to the days of Prell only (wasn’t that stuff dishwashing liquid in a different bottle?)
I have found simple, unscented products that work great (for me). They are sold under the DHS label and can be bought in some drugstores (althouh in some, you have to ask them to order it). They can also be ordered online from Person & Covey. I was introduced to them by my dermatologist, so I was skeptical at first about their quality and performance but they are GREAT, and I love the short ingredients list and lack of perfumes. The conditioner is JUST enough detangling and smoothing but not too heavy, and I have tried and tried to find something similar on the shelves to no avail. They are either too heavy or don’t detangle my longish hair or smell way too strongly. The same company also makes a great facial moisturizer with SPF 25.
I don’t mind choice. Isn’t that what capitalism is all about? I do dislike misleading marketing, though.
I know there are a lot of good everyday sunblocks out there but if you are an endurance athlete like me who needs a higher standard of water and sweatproofing I recommend Hawaiian Island Creations 2X Sunblock by Outside Labs. I was very skeptical about their “Won’t Run Into Eyes” claim because every other product I have used in the past when I have gone on a run, worked out at the beach, or even went for a swim always gets into my eyes and burns the you-know-what out of them. Alas, this product actually did what it said it would do and it stayed on my face and not in my eyes! Besides being waterproof and sweatproof (literally) it also goes on really dry and has very good aesthetics and it lasted me for 6 full hours! I just did the LA Marathon and only had to apply the product 1 time and it lasted me all 23 miles and change. Don’t get me wrong other products out there are great for everyday use but if you are like me and need something that will keep up with your active lifestyle you should seriously consider Hawaiian Island Creations 2x Sunblock by Outside Labs.
Bren: Aussie is also a shampoo company, and their slogan is “There’s more to life than hair, but it’s a good place to start.”
http://www.aussiehair.com/
I disagree with statement that companies HAVE to reinvent their products. What happened to Herbal Essences? They reinvented and I stopped buying them. I’ll stick to Tresseme and Ausie. The packaging is too “14-year-old in love with bright stuff”, the formula is watery and the lovely smells that we loved so much have changed.
@Ally – While brands might lose some of their loyal customers by changing their products they typically generate more customers than they lose. This is why revamping beauty brands every so often is frequently done in the beauty business.
I love most of the shampoos I have tried. I am currently hooked on Herbal Essences Hello Hydration because it makes my hair incredibly soft and shiny. My best friend uses the CHI line of shampoo and conditioner (I haven’t tried it yet, but I would highly recommend a lot of their styling products). And I also have a friend who loves Biolage. There are a lot of wonderful shampoos out there.
I wish then the companies would IMPROVE the products rather than keep coming out with a new product but i agree FAR TOO MANY products to choose from
There is one thing I noticed and that is….the overwhelming amount of moisturizing shampoo. I’m always hard pressed to find something for my oily hair…..I might find ONE shampoo and it is ALWAYS Tresemme.