Comments on: Why Is Pureology Shampoo So Good?

By: Marie

Marie — Thu, 25 Feb 2010 01:03:26 +0000

If anyone searches here for trouble with Pureology Hydrate Formula (extreme scalp itching and hair falling out), I was told to mix baking soda in water and let it soak my scalp to remove the chemicals and get the itching to subside. Then get a ph balanced shampoo or tea tree oil. This is what I was advised by a manager at my local Sally Beauty Supply and also a friend of mine who is a hair dresser. I am pretty steamed right now at Pureology for their expensive products and their slightly snotty, impatient and generally unhelpful phone people. I was told it will take a month for my hair follicles to heal and the lost hair to start growing back in.

By: Marie

Marie — Wed, 24 Feb 2010 23:58:34 +0000

10 mins later… well I just spoke with someone at Pureology who was not helpful at all. The company needs to put the ingredients of each product on their website so people can look at the ingredients and go through a process of elimination. The hydrate formula antifade is what I have now, but clearly I cannot use it. If I tried another formula I would definitely want my money back if it too were irritating. I would check the refund/exchange policy with the store before purchasing. Meanwhile, I’ve got to stop using the hydrate formula. (One would think a hydrate formula would have enough Essential Fatty Acids to keep from aggravating someone’s scalp.)

By: Marie

Marie — Wed, 24 Feb 2010 23:45:35 +0000

My daughter bought the AntiFade shampoo and conditioner for me for Christmas 2009 and I am bummed. My hair – what’s left of it – is in GREAT shape but my scalp is a mess! Terribly itchy and my hair is falling out big time, with little sebaceous pebbles forming on my scalp that I can feel when I scratch it.

I am sure this is a wonderful product for most folks, but I am apparently allergic to it. Bummer! Maybe I will try another of their Shampoo/Conditioner combos and see if my biochemistry is OK with those.

By: John User

John User — Tue, 26 Jan 2010 14:19:38 +0000

@ Left Brain: I mean the sulfate-free surfactants, do they leave soap residue/soap scum? Because as far as I know myristic acid surfactants do leave a bulid-up.

By: Loie

Loie — Fri, 15 Jan 2010 16:47:11 +0000

I have used Pureology for over a year. I use it for the way my hair looks and feels more so than the anti fade. However, I noticed that there is more hair in the shower drain since using Pureology. I asked my hair stylist about it, and she didn’t know why that would be. It’s just a bit worrisome.

I switched back to Biolage for a few shampoos just to switch it up and noticed a huge difference in my hair. So I am back with Pureology. If I switch to Ever Pure, do they have a great conditioner as well?

Thanks!